Awesome ideas that work along with great feedback and response.
Spa is where customers come in to feel relaxed and leave rejuvenated, hence it is crucial to provide hassle-free, friendly and outstanding customer service. Our WBR (Web-based reservations) helps in avoiding human errors and maintain company image.
As per a survey by Acuityscheduling, 90% of customers prefer to book services online. Time is the essence when it comes to booking spa appointments. Explanation about various treatments, answering queries, collecting information and follow-ups of customers can mean many hours on the phone which can be reduced by WBR. This gives the spa more time to focus on daily activities.
Moreover, WBR helps customers in booking appointments with secured payment transactions and sending reminders. Upfront payment deposits prevent no-shows and last-minute cancellations. The information about services offered, timings and specific employees can be displayed giving customers more clarity.
Our mobile compatible WBR system and friendly app ensures convenience and flexibility. Push-notifications help in advertising special offers, send reminders leading to increased customer satisfaction and repeat visits.
Social media can prove to be an effective marketing and sales tool. When integrated with the booking portal, makes it easy for customers to find, research and book appointments. More followers means increased online visibility.
The WBR simplifies and improves efficiency of the spa calendar by providing staff with access to real-time booking, scheduled appointments etc which makes it easier for them to cancel and reschedule appointments, ultimately reducing errors, enabling effective roster management.
Contact Netclues to know about our WBR. Increased business flexibility, more visibility and accuracy are some of its salient features.
Awesome ideas that work along with great feedback and response.
We have worked with Netclues for our basic company website, as well as to build iterative forms to capture required regulatory information. The Netclues team has been a breeze to work with. They are very quick to respond and provide completion deadlines which they consistently meet! Thank you to Jay, Lakul and the Netclues team for great service. I would recommend Netclues for your website needs.
Jay and Yash at Netclues, not only exceeded our expectations in upgrading our website, but added value and support, to highlight our work in the Cayman Islands supporting sustainability through recycling. The website has enabled us to educate and facilitate the increase in recycling here. Thank you for supporting us.
Thank you also for your guidance and support in helping us redesign our corporate website. They worked hard to give us exactly what we wanted and more for our website and delivered on time. We would definitely use them again in the future. Additionally, the Netclues team responded well to the needs of our team and continue to provide excellent support!
We have used the services of Netclues for close to two years now. The professionals at Netclues set up our new e commerce website and helped to train us on the use and maintenance of the platform. We found the team at Netclues really understood business and were more than capable and willing to help us design a site that worked for our customers. Most importantly, we have found that Netclues really understands the importance of communication and they are always just a call or email away from helping out, whenever needed.