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As per a report by Component, the Health-care CRM Market is expected to reach $17.4 billion by the year 2023 from $8.8 billion in the year 2018. Presently, we have an abundance of options and information, hence it’s important to have a healthy relationship with one’s clientele in order to achieve and sustain success in the health-care industry.
Netclues provides health-care companies with dynamic, customized and sophisticated CRM systems to build credibility, reputation and nurture professional relationships.
Our CRM solutions have integrated tools like analytics to collect, update payment details and provide organizations with real-time insights into payment processing. Customers can then be divided into different segments and targeted with specific information leading to better communication and engagement.
It also helps in monitoring outstanding payment and sending payment reminders. Overall, enables better decision making, cost-cutting plus better access and use of data.
CRM solutions facilitate the automation of work-flows like patent referrals, prescriptions and boosts customer retention. Hospital staff can access vital data from the customized dash-board and provide personalized service. Data-breach can also be avoided by encrypting secure information which only certain doctors or hospital staff can access. Cloud-based offers greater security in the form of back-up which makes it easier to access data in the event of hacking attacks.
Apart from security, CRM also ensures the organization’s compliance with legal bodies by storing patient data safely, avoiding fines and breach of data. The latest advancement in software and technology helps CRM bridge the gap, streamline communication between patients & health-care staff, eventually increasing customer retention and satisfaction.
Contact Netclues to optimize your organization’s billing, data security, work-flow and process automation, compliance.
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We have worked with Netclues for our basic company website, as well as to build iterative forms to capture required regulatory information. The Netclues team has been a breeze to work with. They are very quick to respond and provide completion deadlines which they consistently meet! Thank you to Jay, Lakul and the Netclues team for great service. I would recommend Netclues for your website needs.
Jay and Yash at Netclues, not only exceeded our expectations in upgrading our website, but added value and support, to highlight our work in the Cayman Islands supporting sustainability through recycling. The website has enabled us to educate and facilitate the increase in recycling here. Thank you for supporting us.
Thank you also for your guidance and support in helping us redesign our corporate website. They worked hard to give us exactly what we wanted and more for our website and delivered on time. We would definitely use them again in the future. Additionally, the Netclues team responded well to the needs of our team and continue to provide excellent support!
We have used the services of Netclues for close to two years now. The professionals at Netclues set up our new e commerce website and helped to train us on the use and maintenance of the platform. We found the team at Netclues really understood business and were more than capable and willing to help us design a site that worked for our customers. Most importantly, we have found that Netclues really understands the importance of communication and they are always just a call or email away from helping out, whenever needed.