OUR EXPERTISE

Legal Digital Receptionist for Client Care

Optimize your restaurant’s online ordering experience with Netclues’ solutions. We create user-friendly online ordering systems that improve customer convenience, increase sales, and streamline restaurant operations, making it easier for customers to place and track orders.

  • Client Interaction
  • Appointment Management
  • Communication Enhancement
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Onshore + Offshore Development Flexibility
Real-Time Project Monitoring & Communication
Agile & Waterfall Project Execution Models
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Digital Receptionist Solutions for Law and Legal Firms

A law firm, one needs to manage existing clients and new prospects. As per a few popular studies, an average lawyer or attorney is interrupted at work 7 to 8 times a day and that is eating up 3 hours of his productivity and about 60% of people who consult an attorney don't end up hiring him. Hence, not all phone calls and emails can be answered, some might not be relevant either. A virtual receptionist acts as a filter and it can be responsive without a lawyer having to reply to calls, emails etc.

Netclues has a unique offering known as Receptionist. In other words, it is a simple and easy visitor management tool which allows a law firm to manage clients and visitors. This tool sends alerts via email upon the entry of the client or individual and captures their details quickly. With the help of this software, it is possible to produce the details of all the visitors on the premises at a given point of time.

Digital Receptionist Solutions for Law and Legal Firms

A prospective client may contact a firm through various channels like marketing, search engines, seminar, event, so it is imperative that the firm's representative interacts with the client before hanging up the phone or leaving the website. The interaction needs to be handled professionally plus most website visitors or callers won’t bother filling out a form or leaving a voice mail message. The virtual receptionist notes down all the details and alerts the specific lawyer.

An automated software eliminates the need for employees to be physically present in order to answer calls which saves time and enables employees to devote more time towards productive tasks like research. The software is cloud-based and doesn't require constant IT support and there is no need to install expensive software either. It also reduces stress levels of lawyers who can now work from home and also connect various departments and clients. These virtual phone systems can be customized to suit a firm's requirements, the cost depends on the degree of usage. Moreover, a virtual call attendant can provide relevant information to caller like different rates of working, non-working hours, attorney based information etc and it provides an excellent back up when employees are off duty, on breaks etc. If VIP clients call at odd times, these calls would be diverted to partners or departmental heads for a fast response. This keeps the particular client happy.

An important feature of our virtual attendant feature is the call-recording option which helps record client conversation which can, later on, be shared with auditors, paralegals and others who can use it for cross-reference and it can also be used to keep a check on employee's activities. The time-monitoring feature in our software helps in procuring information about the chargeable time spent on the phone with clients. This can help control expenditure and allot finances accordingly.

Contact us for more information on Digital Receptionist solutions to increase productivity, control expenditure and enable client management.

Some killer solutions that will help manage your business more efficiently and grow exponentially

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As per a study conducted by Ackert Inc in 2018, 77% percent of law firms have a CRM system in place. The numbers are increasing fast because law firms need to centralize all their internal processes like business development and client retention in o...

The legal industry is evolving and in view of the latest mergers and acquisitions, many of these websites have started remodelling their websites. It is important for firms to adapt and innovate in order to sustain themselves and grow.

As per a study conducted by Flurry, 86% of consumers worldwide prefer browsing on a mobile app than a web browser, making it essential for law firms to have an innovative, customer-friendly mobile application.

A law firm/attorney needs an internet marketing strategy in place to bring in new business and attract new clients. Online marketing for law firms requires a different skill set which and conventional marketing professionals or inexperienced can't

'Information is knowledge and knowledge is money' and we help you manage the information and save money in the long run. A centralized repository of information comprising of various documents like emails, contracts, agreements etc helps employees to...

HELPING BUSINESSES

Empowering Digital Receptionist Solutions to Drive Business Success

Kenyetta Dean-Pugh

Thank you also for your guidance and support in helping us redesign our corporate website. They worked hard to give us exactly what we wanted and more for our website and delivered on time. We would definitely use them again in the future. Additionally, the Netclues team responded well to the needs of our team and continue to provide excellent support!

Kenyetta Dean-Pugh

Kenyetta Dean-Pugh

David Dixon

Netclues did a fantastic job in rebranding our website making it easier and user friendly for customers to navigate. We could not find a better partner than Jay, Yash and the Netclues team. The website was delivered on time. Great customer service experience.

David Dixon

David Dixon

Lise Hurlstone

The Netclues team was very transparent about the scope and costs of the work required, and it was delivered within the timeframe and standards outlined. We would definitely recommend Netclues to others.

Lise Hurlstone

Lise Hurlstone

Rebecca Bush

I love our new website and the customer service provided by Netclues. Highly recommended!

Rebecca Bush

Rebecca Bush

Reach your business online goals

TECH & DIGITAL SKILLS

Technology stack

OpenAI
OpenAI
Codex
Codex
Vertex AI
Vertex AI
Cloud Vision
Cloud Vision
OpenCV
OpenCV
TensorFlow
TensorFlow
IBM Watson
IBM Watson
Cloud Natural Language
Cloud Natural Language
Cognitive
 Services
Cognitive
 Services
Bot Framework
Bot Framework
Mistral
Mistral
LLama
LLama
Gemini
Gemini
Anthropic
Anthropic
N8N
N8N
iOS
iOS
Android
Android
React Native
React Native
Flutter
Flutter
Ionic
Ionic
Swift
Swift
Kotlin
Kotlin
ObjectiveC
ObjectiveC
Titanium
Titanium
Angular
Angular
React
React
TypeScript
TypeScript
Vue
Vue
WPF
WPF
HTML5
HTML5
Mongo DB
Mongo DB
MySQL
MySQL
MsSQL
MsSQL
Firebase
Firebase
Realm
Realm
DynamoDB
DynamoDB
Oracle
Oracle
PostgreSQL
PostgreSQL
Redis
Redis
PHP
PHP
java
java
.NET
.NET
Node
Node
Rails
Rails
Python
Python
Craft CMS
Craft CMS
Drupal
Drupal
Joomla
Joomla
Wordpress
Wordpress
Magento
Magento
Shopify
Shopify
AWS
AWS
Google Cloud
Google Cloud
Gradle
Gradle
Jenkins
Jenkins
Appium
Appium
Selenium
Selenium
X