CRM is a customer relationship management tool that helps you effectively manage your business relationships, close more business deals & improve your customer service level and thereby increase your retention. It is a tool that helps businesses effectively manage relationships with their external stake holders and improve on customer service and satisfaction level. Apart from maintaining a healthy relationship with clients and customers, an appropriate CRM that fits you business model would also help you analyze and track your leads, views, conversions and other statistical data that are vital in determining your success. A proper CRM solution has the capacity to bring a 360 degree change in the way your business is functioning towards a successful future.
With customer demand Netclues created a system which will give you a comprehensive view of every customer, lead or prospects at a touch of a button.
Netclues Customer Relationship Management System is a web based system and known as PowerCRM. PowerCRM is an enterprise level CRM that is extremely powerful, yet very easy to use. PowerCRM allows your Intranet or Extranet administrators to easily contribute and manage the system. It is simplified relationship management system which makes organizing your contacts, leads and prospects a snap. Training is as fast as 1 hour and is non-technical.
Netclues has worked on over 300 projects and know the challenges faced by various industries,
so we came up with a solution to make it easier to do your day to day tasks.
With Netclues CRM you can:
When a lead is captured from the website its entered in the CRM system directly. Agents will receive an email with new lead information or agents can manually enter leads. Options to enter lead status, lead source will help track marketing effort
We are LOCAL with 24X7 Support for your business
The CRM System is web based and can be access from anywhere where it be home, office, trade show, flights etc. All you need is a browser and internet connection
The CRM solution from Netclues enable management of multiple lists. This allows business users to establish lists and also allows for real-time list segmentation and data management
The system is customized for your business needs and is extremely flexible. The CRM system will support your organization process as its created based on that. Advantages include
Netclues CRM system helps not only in managing your leads but also in follow-through, both in automated customer communications and reminders to sales people, which can quite literally save the day. The system can help in communication in following ways
You want to communicate with your user/groups you could do that from the CRM system. Ability to create and send newsletters from Netclues PowerCRM is very easy. Because of direct integration with the Website creating newsletter is simple as click and go. It has advanced communication and reporting functions built in.
The advanced reporting system show details on each newsletter campaigns that you have, how many were opened or bounced, or subscribed etc.
Pre Sale, Sale and Post Sale process stages will be in the system with more to add and manage, you can allocate multiple status including but not limited to lead in process, completed, won, loss, closed etc.
Each contacts can have one or multiple case managers and the contacts can be visible or only one or multiple contacts at the same time.
Netclues PowerCRM can help you in managing your business model more efficiently and achieve higher level of performance. PowerCRM is custom built for your business and industry, but here are some industry that we specialize in:
We can come in your office and talk to you about specifics on setup, pricing,support and more.